Privacy Policy
Legal
This Privacy Policy describes how Hubstake LLC (“Hubstake,” “we,” “us” or “our”) collects, uses and discloses personal information when you use our websites, applications, APIs and related services (the “Service”). It should be read together with our Terms of Service.
Information we collect
Information you provide. Your name, email address, company, account credentials, communications with us, and information you submit through the Service, such as search queries, saved searches and project files.
Subscription and purchase information. Your plan, billing contact details and transaction history. Payment card details are collected and processed directly by our third-party payment providers; we do not store full card numbers.
Technical and usage information. IP address, browser and device type, pages and features used, searches performed, exports and API requests, and similar information generated when you use the Service.
Public-record data in the Service
The Hubstake database is compiled from publicly available government and third-party records, such as bid tabulations and contract awards. Some of these records may include names or business details of contractors, vendors or agency personnel. This information is sourced from public records and is used to provide construction pricing and market information.
If you believe information about you in the Service is inaccurate, or you have a question about how it is used, contact our Privacy Officer using the details below.
How we use information
We use information to:
- provide, operate and maintain the Service;
- authenticate users and manage accounts;
- process subscriptions and transactions;
- respond to inquiries and provide support;
- send service-related communications, such as billing notices, security alerts and changes to our terms;
- maintain security, enforce our Terms and prevent misuse, including unauthorized scraping or bulk extraction;
- analyze usage and improve our products and services; and
- comply with applicable law.
We may create aggregated or de-identified information that does not identify you and use it for analytics and product improvement.
We send marketing emails only with your consent, and every marketing email includes a way to unsubscribe.
Cookies and similar technologies
Hubstake uses cookies, browser local storage and similar technologies that are necessary to operate the website, maintain sessions, remember preferences and saved searches, and protect the Service. You can control cookies through your browser settings, but disabling them may affect how the Service works.
We do not use advertising cookies and we do not sell or rent personal information.
Our Service does not currently respond to browser “Do Not Track” signals.
If we introduce analytics, tracking or advertising technologies that are materially different from those described here, we will update this Policy and, where required by law, obtain your consent first.
How we share information
We share personal information only as described in this Policy:
Service providers. Companies that help us operate the Service, including hosting, infrastructure, security, email and payment providers. They may use personal information only to perform services for us.
Legal and safety. When required by law, legal process or government request, or when reasonably necessary to protect Hubstake, our users or others.
Business transfers. In connection with a merger, acquisition, financing or sale of all or part of our business, subject to this Policy.
With your direction. When you ask us to share information, or when you share Hubstake outputs yourself.
International transfers
Hubstake and our service providers may store and process personal information in the United States and other countries outside your state or country of residence. Information stored in another jurisdiction may be subject to the laws of that jurisdiction, including lawful access by its courts, law enforcement and national security authorities.
Retention and security
We retain personal information for as long as your account is active and afterward as reasonably necessary for the purposes described in this Policy, including legal, tax, accounting and dispute-resolution purposes, or as required by law. When personal information is no longer needed, we delete or de-identify it.
We use reasonable administrative, technical and organizational safeguards designed to protect personal information. No system can guarantee complete security.
Your rights and choices
Depending on where you live, you may have rights to access, correct, delete or obtain a copy of your personal information, to withdraw consent, and to receive information about how it is handled. You can update certain account information in your account settings.
To make a request, contact our Privacy Officer using the details below. We may need to verify your identity before responding. We will respond within 30 days, or within any shorter period required by applicable law. We will not discriminate against you for exercising your privacy rights.
Children
The Service is intended for business and professional use and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes
We may update this Privacy Policy from time to time. The current version will be posted on this page with its effective date. If we make material changes, we will notify account holders by email or within the Service before the changes take effect.
Contact
Last updated September 2026